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Date Published
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07 May 08

07 May 2008 - [IMPORTANT] MAXIS-SCHEDULE MAINTENANCE NOTIFICATION

Dear Valued Customers,

Please be informed, Maxis Mobile Services Sdn Bhd (Formerly known as Malaysian Mobile Services Sdn Bhd) will do the Planned System Maintenance during the period indicated below:-

Date : 7 th May 2008 (Wednesday)

Time : 00:00 am – 06:00 am

Duration : 6 hours

Impacts: 1. No SMS - MO to short codes and other applications 2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

 

Regards,

Customer Care Support Team

06 May 08

06 May 2008 - [IMPORTANT] TEMPORARY INTERRUPTION OF SMS SERVICE TO DIGI

Dear Valued Customers,

Please be informed that there is a temporary service interruption to DIGI Telecommunication Sdn Bhd right now.

Date : Tuesday, 6 th May 2008;

Start time : 02.00 noon (GMT +8)

End time : Unknown (until further notice)

Impact :

1. No SMS - MO to short codes and other applications

2. No SMS - MT from short codes and other applications

DiGI in the midst of troubleshooting and we will notify once service is back to normal.

We apologize for any inconvenience caused, should you need further information please email to customercare@myqnetcom.com

Thank you

29 April 08

29 April 2008 -[IMPORTANT] TEMPORARY INTERRUPTION OF SMS SERVICE (CELCOM-MALAYSIA)

Dear Valued Customers,

Please be informed that there will be a temporary service interruption to Celcom-Malaysia.

Date : Tuesday, 29th April 2008;

Start time : 09:25 am (GMT +8)

End time : Unknown (until further notice)

Details : .

1. No SMS - MO to short codes and other applications

2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused, should you need further information please email to customercare@myqnetcom.com

Regards,

Customer Care Support Team

29 April 08

29 April 2008 -[IMPORTANT] CELCOM-SCHEDULE MAINTENANCE NOTIFICATION

Dear Valued Customers,

Please be informed, Celcom (Malaysia) Berhad will do the Planned System Maintenance during the period indicated below:-

Date: 29th April 2008 [Tuesday]

Time: 12:01 am – 06:00 am

Duration: 6 hours

Impacts:
1. No SMS - MO to short codes and other applications
2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

Regards,

Customer Care Support Team

21 April 08

[IMPORTANT] CELCOM OUTAGE NOTIFICATION

Dear Valued Customers,

Please be informed that there is a temporary service interruption to CELCOM right now.

Date : Monday, 21 April 2008;

Start time : 12.45 noon (GMT +8)

End time : Unknown (until further notice)

Details : .

1.  No SMS - MO to short codes and other applications

2.  No SMS - MT from short codes and other applications

Thank you for your kind understanding.

We apologize for any inconvenience caused, should you need further

information please email to customercare@myqnetcom.com

 

Regards,

Customer Care Support Team

03 April 08

[IMPORTANT] WEBSITE CURRENTLY DOWN

Dear Valued Customers,

We regret to inform you that our website, www.bluezone.com.my and www.mobileexec.net are currently down. We will notify you as soon as we have the website back to normal.

Outage Notification

Date:  3rd April 2008

Time: 11:45 AM 

We apologize for any inconvenience caused, should you need further information please email to customercare@myqnetcom.com.

Thank you.

26 March 08
[IMPORTANT] WEBSITE CURRENTLY DOWN

Dear Valued Customers,

We regret to inform you that our website, www.bluezone.com.my and www.mobileexec.net are currently down. Our technician is currently rectifying the problem. We will notify you as soon as we have the website back to normal.

Outage Notification

Date: 26th March 2008

Time: 06:30 PM

We apologize for any inconvenience caused, should you need further information please email to customercare@myqnetcom.com.

Thank you.

22 Feb 08
[IMPORTANT]-MAXIS SERVICE INTERRUPTION (RESTORED)

Dear Valued Customers,

Please be informed that the temporary service interruption to Malaysia Maxis, had been restored. Account switched back to International Route.

Date : Friday, 22nd February 2008;

Time : 1200 (GMT +8)

Description : Malaysia Maxis restored with sender id '+31926667712'

Any further clarification needed, please feel free to inform us.

On behalf of Mobile BlueZone, we will like to apologize on the inconvenience caused.

Thank you for your kind understanding.

22 Feb 08
[IMPORTANT]-MAXIS SERVICE INTERRUPTION

Dear Valued Customer,

Please be informed that there is a temporary service interruption to Malaysia Maxis.

Date : Friday, 22nd February 2008;

Start time : 0930 (GMT +8)

End time : Unknown (until further notice)

Details : SMS from 62003 shortcode will be delayed.

Thank you for your kind understanding. We apologize for any inconvenience caused, should you need further information please email to customercare@myqnetcom.com

Any urgent sms that you plan to broadcast you may alternatively forward the file to customercare@myqnetcom.com. Further details will be shared for those who are interested.

18 Feb 08
[IMPORTANT] SYSTEM UPGRADE NOTIFICATION

Dear Valued Customers,

Please be informed, Mobile Bluezone Sdn Bhd will do system upgrade for Bulk SMS and Premium SMS during the period indicated below:-  

Date       :  1 st March 2008

Time    : 00:00 am – 06:00 am

Duration:  6 hours

Impacts:

1. No SMS – MO to short codes and other applications

2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

14 Feb 08
[IMPORTANT] DiGi - SCHEDULED MAINTENANCE

Dear Valued Customers,

Please be informed, DIGI Telecommunications Sdn Bhd will do the Planned System Maintenance during the period indicated below:-

Date       :  20 th February 2008 (Wednesday)

Time    : 01:00 am – 06:00 am

Duration:  5 hours

Impacts:

1. No SMS – MO to short codes and other applications

2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

14 Feb 08
[IMPORTANT] CELCOM - SCHEDULED MAINTENANCE

Dear Valued Customers,

Please be informed, Celcom Malaysia Berhad will do the Planned System Maintenance during the period indicated below:-

Date       : 19 th February 2008 (Tuesday)

Time    : 00:00 am – 06:00 am

Duration:  6 hours

Impacts:

1. No SMS – MO to short codes and other applications

2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

12 Feb 08
[IMPORTANT] MAXIS - UNPLANNED OUTAGE NOTIFICATION

Dear Valued Customer,

Regret to inform that Maxis Communications Berhad is having a service interruption right now for all channels. We will notify once service is back to normal.

Outage Notification

Date: 12 th February 2008

We apologize for any inconvenience caused, should you need further information please email to customercare@myqnetcom.com

Thank you.

05 Feb 08
Gong Xi Fa Cai and Happy New Year!

Dear Valued Customers,

We would like to take this opportunity to wish “Gong Xi Fa Cai” and our best wishes to all of you and your families.
For those who are traveling "Balik Kampung", drive carefully and have a great time with loved ones. We hope the Year of the Rat is filled with health, happiness, wealth and prosperity to all.

28 Jan 08
[IMPORTANT] - Website Interruption

Dear Valued Customer,

We regret to inform you that our website Mobile Bluezone Sdn Bhd is currently down.
Our technician is currently rectifying the problem. We will notify you as soon as we have the website back to normal.

Outage Notification

Date: 28th January 2008

We apologize for any inconvenience caused, should you need further information please email to customercare@myqnetcom.com

Thank you.

24 Jan 08
[IMPORTANT] CELCOM - UNPLANNED OUTAGE NOTIFICATION

Dear Valued Customer,

Regret to inform that Celcom Malaysia Berhad is having a service interruption right now for all channels. We will notify once service is back to normal.

Outage Notification

Date: 24th January 2008

We apologize for any inconvenience caused, should you need further information please email to customercare@myqnetcom.com

Thank you.

22 Jan 08
[IMPORTANT] MAXIS - SCHEDULED MAINTENANCE NOTIFICATION


Dear Valued Customers,

Please be informed, Maxis Communications Berhad will do the Planned System Maintenance during the period indicated below:-

Date : 23 rd January 2008

Time : 00:00 am – 06:00 am

Duration  : 6 hours

Impacts:

1. No SMS - MO to short codes and other applications

2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

18 Jan 08
[IMPORTANT] SCHEDULED MAINTENANCE NOTIFICATION


Dear Valued Customers,

Please be informed, Mobile Bluezone Sdn Bhd will do the Firewall Migration during the period indicated below:-  

Date       :  25 th January 2008

Time    : 20:00 pm – 20:30 pm

Duration:  1/2 hours

Impacts:

1. No SMS – MO to short codes and other applications

2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

18 Jan 08
[IMPORTANT] MAXIS - SCHEDULED MAINTENANCE NOTIFICATION


Dear Valued Customers,

Please be informed, Maxis Communications Berhad will do the Planned System Maintenance during the period indicated below:-

Date : 20th January 2008

Time : 00:00 am – 06:00 am

Duration : 6 hours

Impacts:

1. No SMS – MO to short codes and other applications

2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

17 Jan 08
[IMPORTANT] MAXIS - SCHEDULED MAINTENANCE NOTIFICATION


Dear Valued Customers,

Please be informed, Maxis Communications Berhad will do the Planned System Maintenance during the period indicated below:-

Date : 18th January 2008

Time : 00:00 am – 06:00 am

Duration : 6 hours

Impacts:

1. No SMS – MO to short codes and other applications

2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

15 Jan 08
[IMPORTANT] CELCOM - Unplanned Outage Notification - Service is back.

Dear Valued Customer,

Please be informed the Service is back to normal.

Sorry for any inconvenience caused.

Thank you.

15 Jan 08
[IMPORTANT] CELCOM - Unplanned Outage Notification

Dear Valued Customers,

Regret to inform that Celcom Malaysia Berhad is having a service interruption right now for all channels. We will notify once service is back to normal.

Outage Notification

Date: 15th January 2008

We apologize for any inconvenience caused, should you need further information please email to customercare@myqnetcom.com

Thank you.

08 Jan 08
[IMPORTANT] MAXIS - SCHEDULED MAINTENANCE NOTIFICATION

Dear Valued Customers,

Please be informed, Maxis Communications Berhad will do the Planned System Maintenance during the period indicated below:-

Date :  09 th January 2008

Time : 00:00 am – 06:00 am

Duration  :  6 hours

Impacts:

1. No SMS – MO to short codes and other applications

2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

07 Jan 08
[IMPORTANT] CELCOM-SCHEDULED MAINTENANCE NOTIFICATION

Dear Valued Customers,

Please be informed, CELCOM will do the Planned System Maintenance during the period indicated below:-

Date       :  08th January 2008

Time     : 01:00 am – 06:00 am

Duration :  5 hours

Impacts:

1. No SMS – MO to short codes and other applications

2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

14 Dec 07
Notice of Suspension Lite Edition/Executive Edition:

Dear Valued Customers,

Lite Edition/Executive Edition has been with us since year 2002. However, due to the poor respond for this edition, Mobile Bluezone has decided to suspend the Lite Edition/Executive Edition effective 1st January 2008.

However we are pleased to inform that our Lite Edition/Executive edition will be converted to Enterprise Prepaid Edition automatically. Under this edition the terms and conditions will be different from Lite Edition/Executive Edition. To get the full information and understanding kindly go to www.bluezone.com.my/enterprise

Should you require further information, please contact us at 03-2693 6000or email us at customercare@myqnetcom.com. We will be happy to assist you. Thank you.

12 Dec 07
[IMPORTANT] DIGI - SCHEDULE MAINTENANCE

Dear Valued Customers,

Please be informed, DIGI Telecommunications Sdn Bhd will do the Planned System Maintenance during the period indicated below:-

Date : 13th December 2007
Time : 00:00 am – 08:00 am
Duration : 8 hours
Impacts:
1. No SMS – MO to short codes and other applications
2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

4 Dec 07
[IMPORTANT] CELCOM - SCHEDULED MAINTENANCE

Dear Valued Customers,

Please be informed, Celcom Malaysia Berhad will do the Planned System Maintenance during the period indicated below:-

Date : 04 th December 2007
Time : 01:00 am – 06:00 am
Duration : 5 hours
Impacts:
1. No SMS – MO to short codes and other applications
2. No SMS - MT from short codes and other applications

We apologize for any inconvenience caused. Should you need further information please email to customercare@myqnetcom.com

Thank you.

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